This is a service offered by our sister label

class="img-responsive

Confidential Advisor

A safe working environment promotes performance and open communication. Nevertheless, undesirable behavior such as bullying, (sexual) harassment, aggression, violence or discrimination occurs regularly. However, stress caused by undesirable behavior at work can undermine the desired social safety. This is called psychosocial workload (PSA), and its prevention is mandatory under the Occupational Health and Safety Act.

Appointing a confidential advisor, establishing a code of conduct, a complaints procedure and a hotline are effective steps to combat PSA.

Appointing a confidant

Appointing an external and independent confidential advisor from OffCourse is a good start to increasing the sense of social safety among employees. Our confidants help make undesirable behavior negotiable by being a sounding board for employees and the organization.

Today, the confidant is an essential part of a good organizational policy, aimed at creating a healthy, safe and pleasant working environment.

Curious about our approach?

Find out how we deploy this successfully within your industry. Request a free consultation using the button below.

What does a confidant do?

The confidant is the first point of contact for employees who experience undesirable behavior and do not dare or cannot report to their supervisor. He or she provides a safe environment, offers a listening ear, brings calm and helps to chart events in chronological order.

Solutions to problems

The confidant supports employees in exploring possible solutions to their problems. The pros and cons of each option are discussed so that the employee can make an informed choice and is aware of the consequences.

Education and presentations

In addition, the confidential advisor is actively visible within the organization and informs about his or her work. This is done through education and giving presentations, among other things.

Recognizing signals and trends

The confidential advisor also identifies patterns and trends in complaints and reports. These insights are valuable to the management and board so that they can take targeted measures to address, prevent and reduce undesirable behavior. In this way, the confidential advisor contributes structurally to a safer working environment.

Specific duties of a trustee

  • Assist in creating a code of conduct, grievance procedure or reporting procedure;

  • Educate your organization through workshops and presentations;

  • Telephone contact with staff within 24 hours;

  • Physical interviews with your employee within 4 business days;

  • Production of an anonymous annual report on sexual harassment.

Certified confidants

All confidants of our sister label OffCourse are certified and registered with the National Association of Confidants. In order to remain registered, the confidants are required to attend annual refresher courses and actively participate in intervision. With this, our confidential counsellors meet the highest standards.

Related services

srcset="https://217.wpcdnnode.com/dearbodienst.nl/wp-content/uploads/2025/06/de-arbodienst-trainingen-workshops-scaled-1-200x86.jpg

Mediation

Prevent downtime by resolving labor disputes early. Our mediators guide in restoring communication and finding workable solutions.
srcset="https://217.wpcdnnode.com/dearbodienst.nl/wp-content/uploads/2025/07/de-arbodienst-dienstverlening-eigenrisicodrager-scaled-1-200x86.jpg

FIT strategy

Make sustainable employability practical and concrete. The FIT Strategy gives you insight into four important pillars: mental, physical, job content and organization. This enables you to work specifically on vitality and employability.
srcset="https://217.wpcdnnode.com/dearbodienst.nl/wp-content/uploads/2025/06/de-arbodienst-ontwikkeladvies-scaled-1-200x86.jpg

Physical therapist in the workplace

Prevent physical injuries with on-site occupational physical therapy. Our experts provide advice, coach on work posture and perform workplace examinations.