Our working method
Every organization is unique. Therefore, we do not believe in standard solutions, but in concrete and customized actions. Our approach is all about the interaction between employer, employee and our professionals. With clear communication, the right expertise at the right time and a result-oriented cooperation, we take steps towards sustainable employability.
Meet your employability team
Your organization is not alone. De Arbodienst 's employability team supports both employers and employees in absenteeism management and preventing absenteeism. This multidisciplinary team consists of:
The Labor and Health Advisor (AAG).
The AAG is the first point of contact for both employer and employee. He/she guides the absence process, supports reintegration and ensures that all legal obligations (such as the Wet Verbetering Poortwachter) are met. The AAG joins conversations, asks the right questions and engages the appropriate medical professional if necessary.
company doctor Practice Assistant (POB)
The POB operates under a delegation of duties agreement, under the responsibility of the Dutch Health and Safety Authority ( company doctor). During the telephone triage, the POB collects and processes information for the medical record, within the framework of the delegation of duties agreement. The Dutch Health and Safety Authority ( company doctor ) then reviews the collected information and determines the final recommendation to the employer and the employee.
The Occupational Health Nurse (AVK)
The AVK is a BIG-registered medical professional and works under a delegation of duties agreement, under the responsibility of the “ company doctor.” During office hours, the AVK collects and processes medical information for the medical record, within the framework of the delegation of duties agreement. The “ company doctor ” reviews this information, supervises its implementation, and determines the final recommendation to the employer and employee.
The Employment Equity Specialist (AVS).
The AVS is part of the medical line and performs physical consultations. They have an affinity for health and wellness and, like the POB, may extract medical information. The AVS works under the responsibility of the company doctor.
The (Company) doctor
The company doctor is ultimately responsible for the employee's socio-medical counseling. He/she determines which professional takes up which file. In complex situations or stagnation, the company doctor doctor actively takes over the file and can join consultation moments within your organization.
Task delegation and supervision
Within De Arbodienst , we work with task delegation and supervision. This means that some tasks are performed under the responsibility of the company doctor by other professionals from the employability team. Of course, always within the framework of the applicable laws and regulations.
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